Review FAQs
How the products work.
MUUVA Solutions provides tools that make it easier for genuine customers to leave voluntary feedback. We do not sell, generate or guarantee customer reviews. MUUVA Solutions is an independent business and is not affiliated with, endorsed by or sponsored by Google.
Does the customer need an app?+
No. A compatible phone can open the link through NFC or by scanning the QR code in its normal camera app.
Will it work with iPhone and Android?+
Many current iPhone and Android devices support NFC and QR access, but performance varies by hardware, settings and operating system. QR access provides a useful alternative.
Can the card guarantee five-star reviews?+
No. Customers choose whether to leave feedback and what rating to give. MUUVA does not generate, sell or guarantee reviews.
Can one product be used by more than one customer?+
Yes. Different customers can tap or scan the same configured product at different times.
What if the business changes its Google link?+
The configuration can be updated. A replacement-link configuration fee may apply.
Can the product be branded?+
Custom branding may be available, subject to product type, quantity and production requirements. An approval proof is provided where applicable.
Does the card collect personal information?+
The card itself opens the configured business link and does not independently collect personal information.
How long does setup take?+
Timing depends on product availability, configuration, branding approval and delivery location. Your quotation will confirm an estimate.
Is delivery included?+
Delivery is not assumed unless stated in your quotation. Delivery and installation start from R150.
Can multiple branches use one package?+
Yes, where the quantities and link configuration suit the branch structure. Multi-location requirements are best quoted as a Business Bundle.